Archive for the ‘Technical’ Category

Twitter’s New Recommendation Engine: Like It?

Wednesday, September 1st, 2010

By Jan Carroza

I’ve seen some folks around Twitter complain about the nuisance of seeing the new recommendations it has started to make. Personally, I rather like it. What’s more, it’s actually given a big bounce to some of our Twitter accounts.

If you haven’t noticed it yet, Twitter provides a block of two suggestions on your Twitter Home page:

I can click on mikewhitmore to see what his conversations are like and if I would be interested in having a conversation with him. It turns out that we share an interest in Social Media Club’s Breakfast meetings in Seattle and he’s very engaged with his followers.

When I click on View All, I see these recommendations. I’m not likely to follow Bill Gates expecting to engage in a conversation with him. I might be interested in following his conversations to see what might be educational or entertaining. The fact that Twitter suggests Gates who is not likely to follow me back or want to talk with me might be the reason many aren’t happy with this new feature. Understandably. It also takes up key real estate above features you might use a lot like Lists (where I do put online magazines that I follow, for instance).

One feature I do like is to see who among my contacts follows this person which may well carry a lot of weight with me.

What it doesn’t do, unfortunately, is show me who might already be in one of my lists, a method I use to follow more than the 10% above my number of followers that I am allowed.

Lists also let me build channels of discussions, like members of the #SMBSea Social Media Club Breakfast group with 59 of my favorites: http://twitter.com/#/list/Social_Dynamics/smbseattle.

I’ve noticed a unusual bounce of new followers for some Twitter accounts and since all other variables are the same, I have to assume that followers of our followers are responding to Twitter recommending us based on our followers having influence. This is a great thing! I’m even discovering well-known companies and organizations that have been hard to search for in Twitter because of the restrictive nature of the 15 character Twitter handle.

Previously you had to go to a different site like Mr Tweet (currently unavailable due to this new Twitter feature and relaunching in September). Other methods to find interesting people to follow, like peering into your favorites list of followers, while worthwhile, are very time-consuming. All in all, it’s one quick way to find new people who can enhance your life, educate, share and help you.

Can Anyone Answer LinkedIn Questions?

Friday, August 6th, 2010

By Karen Miller

Everyone is good at something and everyone has opinions. Answering questions on LinkedIn is something anyone and everyone can do. This offers the opportunity for you to share your knowledge and thoughts with others who are looking for just those opinions and thoughts.

How do you go about answering questions? If you belong to a group, more than likely you receive e-mails that inform you about the latest discussion or question someone has placed on LinkedIn. You can easily add your answer or opinion to the discussion by clicking on the comment button.

If you want to get into more in-depth questions though look at the search area on the top right corner on LinkedIn. In the dropdown you can click on answers and then search for something you know about. There are many categories that you can choose from. As an example, if you have recently started a business and know some of the do’s and don’ts, click on start-ups and small business and look for the questions where you can offer your expertise. There are so many categories to pick from and you are bound to be able to answer some of the questions. You may even want to gain Expert status, but that’s a discussion for another time.

Be bold, and share your knowledge. You just might be surprised at who you are able to help and who you can meet and isn’t that what LinkedIn is all about? Have you answered any questions on LinkedIn?

@social_dynamics

LinkedIn Expert Status

Tuesday, August 3rd, 2010

Becoming known as an Expert in LinkedIn increases the likelihood of being found by prospects, adding value to your reputation and visibility to your company. When any of the 60 million LinkedIn participants see your LinkedIn Profile, they’ll see your expertise, like Jason Alba’s (below). Your audience members are all professionals and your messages are free. For a little time expenditure, the rewards of enrichment in networking and business opportunities are well worth the effort.

In this week’s list of Top Experts, Wallace Jackson has provided 33 of the Best Answers in the category of Using LinkedIn. Over time, your accumulated answers build a body of knowledge you have shared.

People can find all your questions and answers and learn more about the breadth of your expertise:

So how can you become an expert?

From your LinkedIn page, search the dropdown box in the upper right corner for Answers:

Or use the dropdown menu under More…to find Answers Home…

Select categories that you are familiar and interested in to Answer questions:

Participating in conversations with thoughtful explanations offers opportunities to make more connections to other professionals, thereby expanding your network, your messages, and your presence.

Enjoy networking while your explore connections with prospects and other professionals.

@social_dynamics

Hitting the Follow 2000 Twitter Wall

Monday, July 19th, 2010

By Jan Carroza

Twitter lets you follow up to 2000 members until you hit a wall of sorts. Many Twitter users are unaware of this policy until they reach this point. At this point you can only follow 10% more than the number than follow you. When you follow the 2000th person, you’ll get a message about these limits and you won’t be able to follow any more until you get more followers or reduce the number you follow.

The reason for this rule is to prevent abuse. Twitter tries to reduce “churn.” So many are concerned about people who “game” the system to gain as many followers as they can and then dropping followers. We address issues of following policy in a couple of our previous blogs (What’s Your Following Policy?).

Management of the 10% becomes a bit of a nuisance if your general policy is to follow nearly everyone who follows you. That 10% gets chewed up pretty fast when so many services you might use like web clients (BackUpMyTweets, Twibes, Hootsuite) ask that you follow them, but they don’t return the favor. That’s true of many terrific resources such as news and trade publications, as well as celebrities and personalities. I really don’t mind that sources like @Mashable, @Techcrunch, @MarketingSherpa won’t follow me back, but it creates a need for workarounds (see Who Will You Follow?). I’m grateful to have the Twitter list function to let me be able to organize some of these non-followers.

The upshot is that periodically I have to prune those that I follow or spending time organizing them into lists. Either FriendorFollow or Tweepler will help you determine who doesn’t follow you easily so you can decide how to manage those you follow.

This situation creates a yo-yo functionality because you can get stopped repeatedly from following. It’s like have a car that’s running in fits and starts. You’ll think you’ve cleaned it up and then you can’t follow again. I really hate not being able to follow folks back when I want to, especially when they look real interesting. I also hate not being to add new interesting people I have discovered or who have been recommended to me. So I either invest more time in unfollowing folks I may really hate to lose in my stream or adding them to lists which are limited to 20 before I invest more time in more workarounds.

Here’s what Twitter tells you about this policy: “Every account can follow 2,000 users total. Once you’ve followed 2,000 users, there are limits to the number of additional users you can follow. This number is different for each account and is based on your ratio of followers to following; this ratio is not published. Follow limits cannot be lifted by Twitter and everyone is subject to follow limits, even high profile and API accounts (read more at: http://support.twitter.com/articles/66885-i-can-t-follow-people-follow-limits).”

Caution: “Please note, however, that regularly following and unfollowing lots of accounts is a violation of the Twitter Rules and can result in account suspension.”

In general, it’s a good idea to always keep your following ratio 10% or less of those that you follow. If you’ve done a lot of exploring to reach 2000 that you follow, but your content and engagement have only gotten you a few hundred followers, you are going to have to do a lot of unfollowing and/or waiting until you get many more followers. Planning ahead should prevent the inconvenience and the grief.

@social_dynamics

Canonical Tags – What are they and should you use them?

Tuesday, June 15th, 2010

By Sharon Hill with Guest Shannon Evans

Over a year ago, Google, Yahoo & Microsoft Unite On “Canonical Tag” To Reduce Duplicate Content Clutter.

In revisiting this issue, we asked Shannon Evans,  SEO (Search Engine Optimization) expert if this is still in play and about the significance.

Shannon Evans author of “Get Found Now – SEO Secrets Exposed – How to Optimize Your Website to Rank High on Search Engines” and owner of Practical Local Search sums it up as:

“What is Google’s “canonical tag”? In a nutshell – a 301 redirect for duplicate content pages. This is especially useful to know if you have one of those pesky problems like home pages accessed through multiple URL’s. If you have websites out on the world wide web linking to your content then you can end up with a diluted rank value and perhaps a revised page rank for that content. Canonical tags were created so the website owner can declare the “authoritative” copy of the page. Clear as mud?

Let’s assume your homepage is located at:

homepage.com, www.homepage.com, www.homepage.com/index, www.homepage.com/index.html, homepage.com/home.asp, etc ad nauseum.

In the old days, you had to write a ton of code creating a 301 redirect for each of these addresses so search engines would go to the version of the page you want indexed. If you did not go to the effort, you would end up with confused search engines that might assume you had duplicate content floating around. Those smart folks over at Google then came up with canonical tags so you as the site owner had more control over the preferred URL.

How do you indicate a Canonical Page?

To create a canonical link to the page www.homepage.com/index create a <link> element: <link rel=”canonical” href=”http://www.homepage.com/index“/>

So there you have it…I do…but mostly for websites with lots of pages…or blogs as they blossom and grow. When you have 20K pages in text you should have them!”   – Shannon Evans


If you have one website for your business, you still have multiple ways for your visitors to type in your website address.  As Shannon Evans stated you have:

http://www.homepage.com

http://homepage.com

http://www.homepage.com/index.htm and/or index.html

http://homepage.com/index.htm and/or index.html

All websites have home page.  This home page is saved as a file.  This file is saved as index.htm, or index.html or home.asp or even default.htm or default.html.  This is no different than saving files as .doc for Microsoft Word.  The difference on the internet is you can have multiple files that are trying to take the visitor to the same place.

Type in your website address (i.e. www.homepage.com) go to another page on your website and then go back to home.  You most likely now see www.homepage.com/index.htm (or html)

Trying typing in the different variations that we have shown for your own website.  Some designers have created multiple files of the same page so that if a visitor directly types in the address they will not find a Page Not Found.  For example:  www.homepage.com/products.htm could also be saved as www.homepage.com/products.html

By adding the canonical tag these two pages are treated the same and the popularity of the page is not diluted by the search engines.

While it seems relatively easy to add the canonical code, as Shannon Evans states: “So there you have it…I do…but mostly for websites with lots of pages…or blogs as they blossom and grow. When you have 20K pages in text you should have them! “

You can read about this subject at http://searchengineland.com/canonical-tag-16537

Special thanks to:

Shannon Evans -
Author: Get Found Now – SEO Secrets Exposed – How to Optimize Your Website to Rank High on Search Engines
Practical Local Search
Small Business Marketing Tool Kits
Strengthen Your Business with a Great Local Web Presence.
http://practicallocalsearch.com/
206-780-2257
Follow me on Twitter: http://twitter.com/shannonevans

@social_dynamics

Get Blog Subscribers by Email – the Easy Way

Friday, June 4th, 2010

By Jan Carroza

If you are doing your blog in WordPress, here’s an easy way to offer your blog posts to your readers automatically and one that they might prefer: email.

Denise Wakeman, author of Build a Better Blog,  took a survey and learned that half of us still prefer to sign up for blog posts by email. The other half like to use Readers like Google to receive favorite feeds.

Those choosing blogs for business choose to receive email 12 times more often than by RSS feed, according to Hubspot (http://j.mp/b1nuij).

Check your Wordpress theme to locate this widget. Here’s what it looks like in your widget choices:

Blog subscriptions by email

Here’s how it will look on your site in one of your columns:

Blog email subscription signup

Review your email subscribers and download your list in a .CSV format. You will also have control to remove subscribers from your list. Look under your Blog Stats navigation tab.

You have the flexibility to modify the copy used in the Sign Up box:

Blog subscription widget

Read the entire document at: http://en.support.wordpress.com/blog-subscriptions.

Enjoy the easy way to connect with more of your audience while letting them have it their way!

@social_dynamics

Internet listings may generate business, but they need to be correct

Tuesday, April 27th, 2010

By Sharon Hill

Let’s look at engineers.

First the engineer personally:

“…unless the person holds a license issued under this chapter, directly or indirectly
use or cause to be used as a professional, business, or commercial identification, title, name, representation, claim, asset, or means of advantage or benefit any of, or a variation or abbreviation of, the following terms:
(1) “engineer”;
(2) “professional engineer”;
(3) “licensed engineer”;
(4) “registered engineer”;
(5) “registered professional engineer”;
(6) “licensed professional engineer”; or
(7) “engineered.”

Second the engineering firm:

A business entity may not represent to the public that it is engaged in the practice of engineering under any business name or use or cause to be used the term “engineer,” “engineering,” “engineering services,” “engineering company,” “engineering, inc.,” “ professional engineers,” “licensed engineer,” “registered engineer,” “licensed professional engineer,” “registered professional engineer,” or “engineered,” or any abbreviation or variation of those terms, or directly or indirectly use or cause to be used any of those terms in combination with other words, letters, signs, or symbols as a part of any sign, directory, listing, contract, document, pamphlet, stationery, advertisement, signature, or business name.  1

So why is this important?

A “friend” provides your information to an Internet directory site to receive a referral benefit, knows that you have a degree in engineering and includes your title as “Engineer”. You do have a degree in engineering, but you are not licensed.  In Texas, the fine ranges from voluntary compliance to $3000 and criminal charges.

Using our Texas example again:

An Internet phone directory lists your company in the Engineering Services category.  Your firm is not registered with the Board or maybe not even an engineering company and you get fined.

Both of these issues have happened to one of our clients.  The first one was caught purely by accident.  When we called the directory company, we were told they do not have any responsibility for how the listings are acquired or if they are correct. If they found the referrer member to be unreliable, they may cancel the member.  They stated that an email is sent (assuming the email address is correct) and you must OPT-OUT.  You read this correctly, not OPT-IN you must OPT-OUT.  If this email gets spam trapped, you could be listed with no knowledge that you are violating the law in your state.  Most of these sites have a way to contact the company about make a report of an inaccurate listing.  All of that is well and good assuming you know you are listed.

The second one was caught by the Board of Engineers.  The phone directory company mistakenly used the Engineer’s phone number with a different directory listing.  The listing was free, but cost the Engineer time in securing a letter from the phone company as proof of the mistake.

Not knowing where and how are you and your company are listed could put you at risk of being in violation of the law.   We plan on checking on other professions in the following weeks.  If you are a licensed professional with restrictions regarding advertising, please comment on our blog.

@social_dynamics

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1 Texas Board of Professional Engineers THE STATE OF TEXAS – TEXAS ENGINEERING PRACTICE ACT AND RULES CONCERNING THE PRACTICE OF ENGINEERING AND  PROFESSIONAL ENGINEERING LICENSURE Rules effective September 20, 2009

Facebook Fan Page or Group Page – You Choose

Thursday, April 15th, 2010

By Sharon Hill

No really, you need to choose.  Recently we were working with a university on a local alumni club’s new Facebook page and it was decided to go with a Fan Page.  The page looked great, the first event was posted and a discussion started.

By going with a Fan Page, we had several other choices to make:
Local
Business
Artist, Band, or Public Figure


Focusing first on Local, we had 26 business categories from auto to travel including Club in which to choose.

Moving onto Business, we had 24 business categories from something very generic such as Products all the way to Websites including Non-Profit.

If we had selected local, the information tab would include street address and hours open for business.  This would not work for our alumni club at all.  Business worked fine or so we thought.

Now that we were ready to have our new Facebook Fan Page link placed on the university alumni club page, we realized most of the other clubs had selected Groups rather a Fan Page. As we had just started and had not announced our new Facebook presence we decided to investigate.

Groups are the same and different from Fan Pages

Group Type drop down box includes 10 selections, two of which would fit:  Organizations and Student Groups.  Selecting Organizations, we have these choices:  Academic Organizations, Clubs & Societies or Non-Profit Organizations
Group Choices in Facebook

Student Groups look like this:

Group Selections in Facebook

Most obvious choices would be Alumni Groups or Clubs and Societies. Most of the other Facebook alumni clubs had selection Organizations and Clubs and Societies.  For consistency purposes, we made the same choice.

So what are the other advantages specific to our example choosing Groups over a Fan Page?

There is a place to list Officers and most Clubs have Officers.  You can Message all Members and invite people to join.

Here again is the difference between Fan Page and Group Pages.  For Fan Pages you may suggest the Fan Page to Friends and only to Friends.

With Groups when you invite people to join you can invite people by email.  You can invite folks to join your group even if they do not currently have a Facebook profile (they will need to create one).

These are just a few of the differences between Groups and Fan Pages.  Be aware that you cannot change from one or the other.  The only way to change from a Fan Page to a Group or a Group to a Fan Page is to start over. Choose wisely.
@social_dynamics

Audio Files into Facebook – Yes You Can

Thursday, April 8th, 2010

By Sharon Hill

Working with RadioActive Media we wanted to find a way for folks to hear their innovative radio spots and live reads by well-known radio personalities such as Howard Stern.

Guess what?  Facebook does not accept audio files, most likely because it is looking for video file extensions such as wmv (windows media video) and not mp3 files.

Easy answer.  If you are using Windows XP find Window Movie Maker (Under Accessories).  Vista and Windows 7 users you can download Windows Live Movie Maker from this link: http://windowslive.com/desktop/moviemaker were there are step-by-step directions and a video.

For this blog we will use Windows Live Movie Maker. Once you have opened Movie Maker select the photos and drag them into the work area.

Audio Files into Facebook

Next select the AutoMovie button to be prompted to add audio.

Audio Files in Facebook

Your audio should be automatically placed at the left side of the first frame of your movie.  This will start the video portion and the audio file at the same time (no delays).  You have now created your first movie.

You can even send your video to your YouTube account by clicking on the sharing button:

Audio Files in Facebook

It couldn’t get any easier than this.  Once you have the video at YouTube.  You can go to Facebook and add video.  Facebook as a limit of 2 minutes for videos so keep that in mind.

Want to see our video?  http://www.facebook.com/pages/RadioActive-Media/283781399931

@social_dynamics