Archive for September, 2009

Social Media Content Spamming

Monday, September 21st, 2009

There are all kinds of social media spamming and for a variety of reasons.  For this blog, I want to focus on any purpose other than the intent to communicate and connect.

Example:  Post a blog about a technical how-to and you receive a comment such as:

“Oh, so gald to see your views about acai berry,I’m also looking for acai supplements. I found a lots of websites online.
and i have read some other idea about :acai berry,extreme acai berry,acai berry product,acai berry supplement,
acai pills,extreme acai berry,acai berry diet.
There are also some review sites about acai berry diet, are they true or not?
Anyway, I’ll try acai soon.”

Or post a general blog about social networking and receive this comment:

“How I Lost 30 Pounds in 30 Days Without Diet Thanks for posting about this, I would like to read more about this topic.” Of course, a url for the weight loss site is included.

I am not going to get into the all the technical detail such as trackback submitter and rel=nofollow.  You can read about those at numerous sites and blogs.

Obviously spam is not new just relatively new to social networking sites and provides new opportunities in the Socialsphere.

I put spammers into two categories:  the professionals (whether they are good at it or not) and the amateurs.

Let’s stick with the amateurs because those we can deal with ourselves.

With blogs (WordPress specifically) I have the opportunity to: Approve Spam Delete Edit or Reply with each individual comment.  I receive an email alert and I am in control (somewhat).

Content spamming originated in guest books.  I had a 63 year old client that manufactured fishing lures. He would find guest books on fishing web sites.  He would sign in with “Great site! Looks like you love fishing like I do.  If you want to catch more fish, you should try my lure. [url address here]. I explained what was wrong with this idea, but he got results and there was no stopping him.

LinkedIn has it own amateur spammers.  I joined a  group about pets with less than 50 members.  Of the eleven discussion comments in the group, seven are from the same member (read company) selling Social Media Marketing services.  What is up with that?

Connecting is one thing, but blatant promotion is another. What would you or have you done in situations like this? Please comment.

Update: The owner of the group deleted the non-relevant comments and posted a reminder to the members regarding the focus of the group.   Excellent.

Twitter has its own issues.  The spammers don’t try to see what users might be interested in and don’t reach out to create a relationship. They often start with a Thank You for following me message with a link to their scheme. The site owner’s challenge is to sort out the voices they want to hear, from the clamoring spammers.  I will take this one step further.  As a twitter site owner, you have a responsibility to check out who is following you and weed out the spammers.  If we are all diligent, there will be fewer places on twitter for these spammers to go.  Let’s not make it easy.  You can receive an email alert and check out each follower and direct message.

Facebook has its own set of rules for its members to follow. Facebook Fan Pages require the site administrator to be proactive in regularly checking the page.   It is a difficult line to walk. You want the conversations and connections but not the junk.  There are no email alerts or updates sent to you.  As the site administrator, it is incumbent on you to manage the comments and posts.

Digg flat out states it is not for commercial use.  Using Digg for selling or promoting may cause your account to be terminated.

YouTube guidelines center on creating misleading descriptions, tags, titles or thumbnails in order to increase views. They also discourage untargeted, unwanted or repetitive content.

Spamming can be different things to different people.  My fishing lure manufacturer actually believed he was doing a good deed by sharing how great his lure was with others.

What you consider news or marketing may be considered spamming to others. The two comment examples above are obviously content spam. Ask yourself this question when commenting or in a discussion group – Is it germane to the original content?  It is all about you or your company.  If so then you may be spamming too.

@social_dynamics

Only 5% of My Connections are using SlideShare

Wednesday, September 16th, 2009

By Jan Carroza

LinkedIn tells me only 5% of my connections are using SlideShare. Two of my favs who use this app are Denise Wakeman and Shawn Collins. This application has such great potential! And now you can add audio to your presentation. It looks really easy and sounds really great. What a super way to make an impact! Go to: http://www.slideshare.net/faqs/slidecast for more. But here’s a simple list of all you do:

Upload Powerpoint to Slideshare. Upload MP3 audio file to archive.org.

Edit Slideshow.

Select Create Slidecast.

Provide URL for MP3.

Click Prepare for Syncing Button.

Start syncing by click on Slide 1.

Drag to where it ends for Slide 1.

It’s handy to play from triangles marking your start/stop points. Save work with Save button. Preview with Preview button.

See how easy? Even I could do it.

Go there! Do it! Use it! Now! Make a powerful impression with your Powerpoint.

Then publish your presentation for search out in the Social Spheriverse.

@social_dynamics

Why Social Media Works – Part 1 of 6

Tuesday, September 15th, 2009

By Sharon Hill

Over the next week on a daily basis we will be posting a six part series.

Why Social Media Works – Part 1
Why Social Media Works For Local Business – Part 2
Why Social Media Works for Direct Response Marketers – Part 3
Why Social Media Works for Non-Profits – Part 4
Why Social Media Works for Recruiters – Part 5
Why Social Media Works for Communities – Part 6

Social media works because it works differently than media.  Wait a minute isn’t social media media?  As an advertising professional of many years, I would say no in the traditional sense or term.  When reading the definition of media it is to store, transmit, receive or deliver some form of communication.  Technically that description fits.  I can transmit a tweet, deliver it to my followers and receive a tweet from those I follow and store all of it.

So what about networking?  Definitions include an interconnected system of things or people and to communicate with and within a group.

So what makes social media different from traditional media?  Social media truly engages one-by-one. Traditional media (print/television/radio/magazines, etc.)  transmit their message and while it is delivered over the air or on your front porch and  therefore received, the biggest question has always been how many are paying attention?

I do subscribe to the local paper and I read it most everyday.  I only read certain sections or columns (ok the comics too). I don’t engage.  I don’t connect.  I don’t communicate.  This is still a one-sided relationship.  Sure I could write to the paper or go online and post a comment and many do. Newspaper is closer to social media than some of the other traditional media vehicles.

Radio talk shows have been around forever and maybe were the first forum for social networking.  Find a talk show host you like (or extremely dislike), listen and call in to be heard.  Some callers are first timers and others are daily or weekly folks.  Even closer to the concept of social media.

By now, I would assume you understand where I am taking you so we need not discuss television or magazines.

So how does social media work?  It is completely opposite to traditional media.  Traditional media defines targets: Adults 18-49, Households with incomes of certain amounts.  Households with pets.  These messages are then transmitted to these targets.  Social media starts with the target.  They decide to visit your Facebook fan page, they decide to follow you on Twitter, they decide to join certain groups on LinkedIn because they are interested in what you have to say.  They want to connect.  They want to be heard.  They put forth the effort.

Social media encompasses the best of old world one-on-one conversations and referrals with new technology to make it easier and wider spread.  Social media is the handshake that traditional media has been missing.  It is personal and intimate. This is what advertisers and marketers have dreamed about for decades.  We must think differently.  Rather than talk, we need to listen.  Provide the social media platforms for your company and then participate yourself.

That is Why Social Media Works.

@social_dynamics

Do you know who your competitors are?

Thursday, September 10th, 2009

By Karen Miller

You are a local business and you have always thought that your competitor(s) is another local business down the street. Do you know that for sure? And, who else is your competitor?

If you are reading this, you are not a stranger to the internet and how it works. Another local business can be your competitor, but so can a business half way across the country. How do you find out about those “hidden” competitors? They are out there on the internet, talking to their current customers and prospective customers, perhaps even your customers. You need to be aware of them and what they are doing. But how do you do that?

By doing a little research, silly….of course, it’s never easy, is it? You’ll want to look at groups that relate to your product and see what companies are in that group, what they are doing, who they are, etc. You can find groups like this on LinkedIn and other social media sites. On Twitter you can find the topic that relates to you and see what is being said and who is actually doing the tweeting and who is following those tweets. Facebook can tell you who is a fan of your local and virtual competitors and how those companies relate to their fans. Wikipedia might even provide a description of competitors. YouTube may show you videos provided by those competitors.

Every day brings something new to the internet and it is in your best interest to keep up with your competition as well as your industry. It doesn’t necessarily have to take hours every day to keep up with it, but it will take time. You can spend a little time every day or check in once a week. Remember though to take some time to keep up with your competitors.

@social_dynamics

The Risks of Not Being Engaged in Social Media

Monday, September 7th, 2009

By Karen Miller

I’m sure you have seen the advertisements for one of those companies that rates service providers – your plumber, electrician, contractor, etc. Some are even rating doctors now. The problem with these types of companies is you have to be a member to find out how someone is rated.  Now is that fair to the service provider? Anyone can give a bad rating to a company and no one in the company is any wiser. They could possibly be losing business and not know why and not even have the opportunity to answer the bad rating. Well, the same thing can happen if you and your company are not plugged in to social media.

One of the first things a company should do once they are on a social media site is to listen. Find out who’s out there and what they are saying. Connect to your current customers and your potential customers. Make yourself available to answer questions, give advice, have conversations and join groups.

Remember to be flexible. Change is constant and by listening and keeping up with conversations, you’ll be able to stay on top of those changes. And, more importantly, you’ll be able to keep up with what is being said about your company – good and bad.

@social_dynamics

LinkedIn – Working the Room

Wednesday, September 2nd, 2009

By Sharon Hill

Recently I found myself trying to describe to someone with a small services  business the value of LinkedIn. The reason stated for not jumping into LinkedIn was primarily not having any extra time to spend at the computer.

LinkedIn has many of the traditional benefits of attending a conference and few unique advantages all to itself. When you attend a conference and you meet someone, most people give their 15 to 30 second introductions. Who you are, what you do, what company you are with and why you are attending the conference. This is your LinkedIn profile. After a time you agree to exchange business cards to get in touch after the conference. With LinkedIn it is so much easier to send an invitation to get and stay connected.

In your follow-up from attending a conference, you may want to provide more information to a prospect about your company and you could send them a brochure or a presentation. Even better, send them the link to your company page in LinkedIn where you have a variety of ways including SlideShare.

When you attend a conference, you select the sessions you will attend based on a description and the speaker. These are the groups you can join in LinkedIn. Unlike a conference where there may be more than one seminar track and you have to choose between two great sessions being held at the same time, LinkedIn groups are always available to you. You can also come and go as you please.

There are 378,154 groups of which 342,338 are English language *

Top 5 By Language as of September 2, 2009

English = 342,338
Dutch = 12,992
Spanish = 7,330
French = 4,069
Portuguese = 3,196

By Category as of September 2, 2009:

Alumni Groups = 71,947
Corporate Groups = 37,420
Conference Groups = 7,404
Networking Groups = 106,453
Non-Profit Groups = 32,028
Professionals Groups = 100,270
Other Groups = 22,518

One day earlier (September 1, 2009) there were 377,062 groups of which 341,411 are English language.

We should soon see 400,000 groups in LinkedIn, maybe even half a million by year’s end.

The number one group, LinkedHR has 175,022 members and 18 subgroups.

Time is limited at the conference and rarely do you have the opportunity to meet and interact with all of the people you would like and most of the time you have no idea who is even attending. LinkedIn has search capabilities – find who and what you need. The more you “work the room” the more connections you will make.

* based on performing a search by category or language at http://www.linkedin.com/groupsDirectory

@social_dynamics