Posts Tagged ‘Mashable’

Hitting the Follow 2000 Twitter Wall

Monday, July 19th, 2010

By Jan Carroza

Twitter lets you follow up to 2000 members until you hit a wall of sorts. Many Twitter users are unaware of this policy until they reach this point. At this point you can only follow 10% more than the number than follow you. When you follow the 2000th person, you’ll get a message about these limits and you won’t be able to follow any more until you get more followers or reduce the number you follow.

The reason for this rule is to prevent abuse. Twitter tries to reduce “churn.” So many are concerned about people who “game” the system to gain as many followers as they can and then dropping followers. We address issues of following policy in a couple of our previous blogs (What’s Your Following Policy?).

Management of the 10% becomes a bit of a nuisance if your general policy is to follow nearly everyone who follows you. That 10% gets chewed up pretty fast when so many services you might use like web clients (BackUpMyTweets, Twibes, Hootsuite) ask that you follow them, but they don’t return the favor. That’s true of many terrific resources such as news and trade publications, as well as celebrities and personalities. I really don’t mind that sources like @Mashable, @Techcrunch, @MarketingSherpa won’t follow me back, but it creates a need for workarounds (see Who Will You Follow?). I’m grateful to have the Twitter list function to let me be able to organize some of these non-followers.

The upshot is that periodically I have to prune those that I follow or spending time organizing them into lists. Either FriendorFollow or Tweepler will help you determine who doesn’t follow you easily so you can decide how to manage those you follow.

This situation creates a yo-yo functionality because you can get stopped repeatedly from following. It’s like have a car that’s running in fits and starts. You’ll think you’ve cleaned it up and then you can’t follow again. I really hate not being able to follow folks back when I want to, especially when they look real interesting. I also hate not being to add new interesting people I have discovered or who have been recommended to me. So I either invest more time in unfollowing folks I may really hate to lose in my stream or adding them to lists which are limited to 20 before I invest more time in more workarounds.

Here’s what Twitter tells you about this policy: “Every account can follow 2,000 users total. Once you’ve followed 2,000 users, there are limits to the number of additional users you can follow. This number is different for each account and is based on your ratio of followers to following; this ratio is not published. Follow limits cannot be lifted by Twitter and everyone is subject to follow limits, even high profile and API accounts (read more at: http://support.twitter.com/articles/66885-i-can-t-follow-people-follow-limits).”

Caution: “Please note, however, that regularly following and unfollowing lots of accounts is a violation of the Twitter Rules and can result in account suspension.”

In general, it’s a good idea to always keep your following ratio 10% or less of those that you follow. If you’ve done a lot of exploring to reach 2000 that you follow, but your content and engagement have only gotten you a few hundred followers, you are going to have to do a lot of unfollowing and/or waiting until you get many more followers. Planning ahead should prevent the inconvenience and the grief.

@social_dynamics

Blog Vs. Newsletter

Sunday, January 31st, 2010

By Jan Carroza

This is a popular topic in discussions with clients lately and I’ve noticed it around the Internet: talk about blogs versus newsletters. It’s like Facebook Fan Pages versus LinkedIn Company profiles. You do both. Take advantage of multiple ways to reach your audience the way they want to interact.

In traditional advertising this is the reach and frequency discussion. We’re using multiple vehicles with different audience size and makeup each with multiple messages getting to our prospects where they choose to see us.

So What are the Appropriate Tones for Blogs and Newsletters?

To me the newsletter is something I expect to get on a regular basis, maybe once a week. I expect a more corporate tone with a more structured presentation. I’ll use Darren Rowse as an example. He rewards his loyal newsletter recipients with news, opportunities and both early and discounted previews of services and products that educate and offer opportunities to share and learn with others. We get summaries and features before everyone – essentially special treatment. I’ve been getting these for 6 months. I expect a lot of his newsletter audience are beyond the beginner stage. So the content is targeted beyond beginner.

Voices of Your Blog

Darren’s blog on the other hand tells me that a lot of this audience is beginning bloggers (dead giveaway: The Tag Cloud.) He features his weekly video post, a lively way to give and get the personal touch. To me, the blog is more personal. Many companies, such as Mashable, allow a variety of bloggers who are shown as the authors of a given blog post. Some companies mix it up. They’ll use The (company) Team to genericize the voice of a blog post in addition to authored ones.

Determine Your Audience and Your Content Will Follow

Back to why folks come to Darren’s blog. They are looking to learn. Hence the attention for the nuggets every newbie would gravitate to. So we see a big service that the blog provides. So sit back and divine what you can share that’s of value. What you blog about will constantly be changing. But your blog becomes a library of all your blog posts in categories that can be searched on by your readers. Over time you can see what they gravitate to and continue to morph your message.

Offer Delivery Options

I get to choose how I receive my newsletter or blog. I can have it come into a Reader on a feed or as an email. When Denise Wakeman did a poll, she discovered that folks were 50/50 feeder to email. We’re choosy about our choices. She’s already added mobile as a choice so head’s up on the trend!

So don’t choose one over the other. Do both! But plan the focus, tone, content to be unique and complementary and delivery to be flexible.

@social_dynamics